VI. Follow Through
(The Delivery)
'till it's over!"
Many "wannabe" sales
people seek out "closing"
skills as the be-all and
end-all of the sales
process.

Many mistakenly believe
the sale is over when the
cash drawer closes.

They may even make a
few sales, but they often
lose the customer due to
“lack of interest.”

The real transaction
occurs when the client
takes possession. How
well do you score on
"after the sale service"?
The Follow Through Step will improve
your team's skill in these areas:
Add on Sales
After the Sale Service
Complaint Handling
Generating Repeat Business
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The sixth step
"It ain't over . . .
Don't Miss the
Easy Money!
There's a vast
gulf between a
cold call and a
warm referral.
Once you have
your foot in the
door do you ask
for more? Or
are you leaving
profits on the
table and
missing the
easiest money?
A simple "Follow-Through” can truly cement a relationship!
Remember - a good relationship isn’t just a one time deal.
Learn how to make the most of your hardest earned resources.
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